MortgageBond

Company Information

Advice

Frequently Asked Questions

  • It is a free service to consumers.

  • Once the home loan has been registered the participating banks pay the originator an outsourcing fee. This fee is not added to the costs that you incur.

  • You do not need to complete any forms, our consultant will complete the application on your behalf at your convenience.

  • A MortgageBond consultant will use the information you supply online to contact you to complete a full application over the phone.

  • We need all your personal and financial information, as well as your bank details. This is normal procedure in order to apply for a loan on your behalf.

  • We allow you a choice between participating banks.

  • We apply to all the major retail banks. If you are already a client of one these banks we will apply to that particular bank first, given that you agree to do that.

  • Yes. Our consultant will explain the different packages.

  • The participating banks undertake approval in principal within 72 hours provided that they have all the relevant information.

  • Your consultant will keep you updated on the application process.

  • Yes. Our consultant will forward the approval documentation to you.

  • We are committed to the Code of Banking Practice which specifies that we ensure that your personal information is protected.

  • No. The Code of Banking Practice prevents us from selling any information without your consent.

  • We have established strong relationships with the participating banks, but all lending by banks is subject to your ability to afford the loan and willingness to repay.

  • Yes. We ensure that you are kept informed through the whole process. We monitor your application, give you feedback and liaise with conveyancers.

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